There continues to be misinformation about brand eRZL in the public domain with certain individuals deliberately sharing misleading and unscientific information around eRZL and its ingredients etc. which may cause unnecessary confusion and potential concerns amongst our consumers.
We reiterate that safety, well-being and health of our consumers is of paramount importance, and we have always ensured complete compliance with the applicable regulatory requirements besides strict compliance of safety standards.
In our hydration portfolio, we have two distinct brands: ORSL™ (Drug product) for the treatment of ‘diarrheal dehydration’ and eRZL™ (Food product) for everyday hydration that helps replenish fluids and electrolytes during fatigue, heat exhaustion etc.
For diarrhoea, we always & strictly recommend patients to consume only WHO recommended ORS formula.
We would specifically like to reiterate that in eRZL (Ready to Serve Fruit Beverage), all our ingredients including additives like sucralose are completely safe and their levels are well below the maximum permissible level stipulated by FSSAI for this category of fruit beverages.
We strongly encourage you to read our product labels carefully to make informed decisions for consumption during appropriate use cases and not fall prey to misinformation.
We also urge individuals to refrain from spreading such selective & scientifically incomplete, misleading information among the public about eRZL and its ingredients. The safety of our consumers is paramount for us and any further such misinformation campaign may invite appropriate action to protect our brand & lawful business interests.
Please reach out to us for further clarification you need about both our brands:-
ORSL and eRZL (email - consumer-in@kenvue.com & Toll-Free 1800228111).